Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services:

2. How We Use Your Information

Your information helps us provide personalized learning experiences:

• Deliver courses, assignments, assessments, and webinars
• Track your learning progress and issue certificates
• Send important updates, reminders, and notifications
• Improve our app performance and user experience
• Provide customer support and respond to inquiries
• Ensure account security and prevent unauthorized access

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in these limited circumstances:

• With trusted service providers who help us operate our services
• When required by law, legal process, or government request
• To protect the rights, property, or safety of our users and services
• With your explicit consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure servers with encryption and access controls
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Secure transmission of data using industry-standard protocols

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Compliance with PDPA

We are committed to complying with the Personal Data Protection Act (PDPA) and ensuring lawful and transparent processing of personal data. In line with PDPA principles, we follow these guidelines:

• Consent: We will obtain your consent before collecting, using, or disclosing your personal data, unless otherwise permitted by law.
• Purpose Limitation: Personal data will only be used for the purposes specified at the time of collection, or for related legitimate business purposes.
• Access & Correction: You have the right to access your personal data and request corrections to ensure accuracy and completeness.
• Protection: We adopt reasonable security safeguards to protect personal data against unauthorized access, disclosure, alteration, or loss.
• Retention: Personal data will not be retained longer than necessary for the stated purposes, unless required by law.
• Accountability: We are responsible for ensuring compliance with PDPA and have appointed a Data Protection Officer (DPO) to oversee data practices.

If you have questions about our compliance with PDPA or wish to exercise your rights under this law, please contact us using the details provided in the Contact Us section.

6. Your Privacy Rights

7. Children's Privacy

Our services are designed for adult learners and professionals. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

8. Third-Party Services

Our app may contain links to external websites, webinars, or learning resources. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will remove your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy in our app and updating the "Last Updated" date above.